• WiFi *
    • Keyless Entry *
    • Fully Equipped Kitchen *
    • Cook & Tableware *
    • Coffee Maker *
    • Outdoor Grill *
    • Sheets & Towels *
    • Signature Welcome Package *
    * All houses include these items.

    Check-in / Check-out Accommodation Guidelines

    Rules for Check-in and Check-out at Vacation Rentals in the Outer Banks.

    Check-in is between 4:00 and 5:00 PM, and check-out is at 10:00 AM. If your home is cleaned and ready for occupancy before the regular check-in time, the leaseholder will be notified via text and email. Other members of the leaseholder’s party can sign up for this notification service here. Please note that if your home is available early, it is not guaranteed that the pool and hot tub will have been serviced by check-in.

    Two Types of Entry Code

    • Lease Entry Code: This code activates at 5 p.m. on check-in day and de-activates at 10 a.m. on check-out day.
    • Early Release Code: This code is provided to guests in the event that the home is ready to occupy early. It works on a temporary basis to allow early entry and will deactivate at 5:00 p.m. on the day of check-in. At that time the lease entry code must be used for home access throughout the balance of your vacation.

    Click here for instructions on how to use our keyless entry system.

    How You Receive Entry Codes

    • Lease Paid in Full: If your balance is paid in full, you will receive a lease entry code via email in advance of your scheduled check-in day.
    • Lease Balance Due: Outstanding balances must be paid before you are eligible to receive a keyless entry code. Those with balances due on check-in day must contact our office immediately to make payment.
    • On the day of check-in, leaseholders will receive a text and email when the vacation home is ready for check-in. Other party members may sign up for this notification service here.

    You will find the following on the kitchen counter of your rental home:

    • Important guidelines and policies
    • Area trash schedules
    • Subdivision information
    • Parking passes (if applicable)

    Check-out Information:

    • Check-out time is 10 a.m. and your lease entry code will expire at that time.
    • Checking out is easy. The leaseholder will receive a text or email two days prior to the lease end date, which will guide you through the simple process.
    • When preparing for check-out, please remember to:
      • Load and start the dishwasher(s).
      • Remove all trash from the home. Only trash in cans will be picked up, so all trash must be placed in cans. Place cans at the street curb (unless otherwise noted).
      • Do not remove linens. Leave beds unmade and towels in the bathroom.
      • Leave the house and outside areas in a tidy condition, with all trash and personal belongings removed.
      • Close and lock all windows and doors.